LEGAL REFERENCE

Privacy Policy jo aapke liye likha gaya

rs 50 par aapka personal information surakshit rakhnا ہماری pehli priority hai. Hamara privacy policy clearly batata hai ke aapka data kaisa collect, use aur protect hota hai...

Account SurakshaData EncryptionTransparent Niyam
rs 50 Privacy Policy jo aapke liye likha gaya

Aapka information kaisa handle hota hai

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAL? HAMSE POOCHO

Aapka privacy concern ka hal

Email Support [email protected] par email karo. Hamara team 24 ghanton...
Live Chat rs 50 lobby mein help icon dab kar...
Account Settings Aapka account settings mein 'Privacy & Data' section...
SECURITY STANDARDS HAMARA

Hamara data protection approach

SSL Encryption Standard

Har connection aapke browser aur hamara server ke beech encrypted hota hai. Matlab koi third party aapka data intercept nahi kar sakta.

Password Security Protocol

Aapka password hashed format mein store hota hai. Agar koi hamara server access bhi kar le, password readable nahi hoga.

Payment Data Separation

JazzCash, Easypaisa, SadaPay aur Raast ke banking details alag secure vault mein rehte hain account details se.

Access Logging

Aapke account par har login, withdrawal, aur sensitive action log hota hai. Suspicious activity hamara system automatically detect karta hai.

Regular Security Audits

Hamara infrastructure quarterly security checks se guzarta hai. Third-party auditors hamara encryption aur database protection verify karte hain.

Incident Response Plan

Agar koi security issue hote, hamara team immediate action leta hai. Affected users ko within 24 ghanton mein notify kiya jata hai.

Privacy policy clarity ka farq

Transparent Niyam
Hamara policy plain Urdu mein likha hai, na ke legalese mein. Har sentence simple samajh aata hai.
Local Payment Integration
JazzCash, Easypaisa, SadaPay aur Raast ke sath direct integration means aapka banking data hamesha Pakistan mein secure rehta hai.
No Third-Party Selling
Hamara policy explicitly kahatا ہے ke aapka data kisi marketing company ko sell nahi hota.
User Control Options
Aap apne account settings se define kar sakte ho ke aapka data kaun dekh sakta hai aur kaun nahi.
Cookie Transparency
Har cookie jo hamara site use karta hai, uska purpose hamara cookie banner mein likha hota hai.
Pakistan-Focused Privacy
Hamara policy Pakistan ke data protection norms follow karta hai, international generic rules nahi.
Fast Data Deletion
Agar aap account close karte ho, aapka personal data 30 din mein delete ho jata hai (jab tak legal hold na ho).

Privacy ke baare mein hamara stance

Aapki Raza Mandi

Aapko har waqt apne settings mein ja kar dekh sakte ho ke hamne kaun sa data collect kiya hai aur kya kar raha hai.

Withdrawal Verification

Jab aap JazzCash, Easypaisa, SadaPay ya Raast se paise nikalne ka request karte ho, sirf aapke name par verified account se payment hota hai.

Session Timeout Safety

30 minutes inactivity ke baad aapka session automatically close ho jata hai. Isse kisi aur ko aapka account hijack karne se roka ja sakta hai.

Email Confirmation

Koi bhi major account change (password update, withdrawal address change) ko email confirmation se verify karna padta hai.

Duplicate Account Check

Hamara system multiple accounts ek hi person ke naam par block karta hai. Isse fraud aur money laundering se bacha ja sakta hai.

Annual Privacy Report

Har saal hamara transparency report batata hai ke humne kaun se government requests handle kiye aur kaise respond kiye.

Privacy ke baare mein aapke sawaal

30 din baad aapka personal data hamara system se wipe ho jata hai. Lekin legal ya tax compliance ke liye bank details 5 saal tak record mein rehte hain, jo Pakistan ke financial regulations mein zaroor hota hai.

Sirf aapka registered mobile number. JazzCash ya Easypaisa wallet se deposit hote samay, woh platform aapka verification handle karta hai. Hamara side sirf transaction ID aur amount record hota hai.

Kabhi nahi. Hamara support team kabhi aapka password, PIN ya payment credentials nahi maangte. Agar koi aapko ye mangde, toh immediately [email protected] ko report karo.

Jab aap naye device se login karte ho ya naya location se access karte ho, toh aapko email notification milta hai. Agar aapne nahi kiya, toh aap immediately password change kar sakte ho.

Hamara policy kehta hai ke sirf proper court order se hamara legal team information release karta hai. Hamara users ko notification diya jata hai (jab tak legal block na ho).

Agar major changes hoon toh aapko email notification milta hai 30 din pehle se. Minor updates automatically effective hote hain. Aap kabhi bhi apne account settings mein revised policy check kar sakte ho.

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